Last updated: November 1, 2026
MisterPup LLC (“MisterPup,” “we,” “us”) cleans up after dogs in Sumner County, Tennessee. You pay month to month, you can cancel by email whenever you like, and if a cleanup isn't right, we come back and fix it for free. The details are below.
Every plan is a month-to-month subscription with no contract: The Fresh Start (weekly, $59/month), The Happy Pup (bi-weekly, $69/month), and The Pack Leader (monthly, $89/month). Each plan covers up to 4 dogs.
By signing up, you authorize us (through our payment processor, Stripe) to charge your card automatically each month on your billing date until you cancel. Prices may change with at least 30 days' email notice before your next billing date.
Weekly and bi-weekly plans start with a free first month: a 30-day trial. A card is required at signup and is saved securely with Stripe, but you are charged $0 today.
When the trial ends, your card is charged the regular monthly price on the date shown at checkout, and then every month after that. If you don't want to be charged, cancel by email any time before that date and you will not be billed.
The Pack Leader (monthly) plan is automatically 50% off your first month — $44.50 charged at signup, then $89/month starting on the date shown at checkout. There is no code to enter.
Cancel any time by emailing hello@misterpup.com. There is no cancellation fee. Your cancellation takes effect at the end of your current billing period, and your scheduled cleanups continue until then. We don't issue partial-month refunds for unused time.
If you're not happy with a cleanup, email us and we'll come back and re-clean for free.
Your first cleanup will be scheduled within 3 business days of signup. We'll email you to confirm your cleanup date.
Please make sure we can get into the yard on your service day: gates unlocked, codes shared, and dogs brought inside or otherwise secured while we work. We close and latch every gate and send a photo as proof, but you are responsible for gates being in working order.
If we can't safely access the yard (locked gate, loose or aggressive pet, hazardous conditions), we may skip the visit, let you know, and reschedule when we can. Please tell us about anything we should know — buried hazards, sprinkler heads, or a dog that doesn't love visitors.
We serve Sumner County, Tennessee, including Hendersonville, Gallatin, Goodlettsville, White House, Portland, and Millersville. Service is only available at addresses inside our service area.
We work in light rain. In severe weather we may reschedule and will notify you by text or email.
Questions about these terms or your account? Email hello@misterpup.com — we usually reply within one business day.